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Cost Cutters Complaint - Cost Cutter's Scheduling Complaint
Cost Cutters Complaint

Cost Cutters Complaint

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Cost Cutter's Scheduling Complaint


I made an appointment with Cost Cutters , S. Greeley Highway, Cheyenne, WY for 10:00 a.m. I arrived at ten and was told it would be "just a few minutes, a little boy needed a trim."

A half hour later, two men came in, the little boy was finished. The stylist I was scheduled at ten with told the men to come back.

I told her my appointment was at ten, she told me the men had an appointment before me.

If someone would have been honest with me when I first came in at ten and told me it was going to be another hour, instead of a few minutes, I could of told them I couldn't wait that long.

I asked if this was typical; the stylist said, "It's just company policy." I've never had to wait a half hour after my scheduled appointment at any salon, let alone wait that long and then be told there were two men in front of me yet.

I'm disabled, getting out is difficult, doing my own hair is difficult. I had a special occasion to go to...wasted precious energy with no benefit--very disappointed.


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